Refund & Return Policy

Return Eligibility

• Returns are accepted only if products are received damaged, defective, leaking, tampered, or incorrect.
• Return requests must be submitted within 48 hours of delivery.
• Product photographs and order details may be required for verification.
• Products must remain unused and in original packaging.
• Due to health, hygiene, and safety reasons, opened nutrition supplements cannot be returned or exchanged.

Refund Process

• Approved refunds will be processed within 5–10 business days.
• Refunds will be issued through the original payment method wherever applicable.
• Shipping charges are non-refundable unless the error occurred on our side.
• FITS5 reserves the right to reject return requests that do not meet eligibility requirements.

Customer Satisfaction

Customer satisfaction is important to us. If you have any concerns regarding your order, please contact us immediately at officialfit55@gmail.com.